Membership & Subscription Policy

This policy explains paid memberships and subscriptions offered by DreamX Inc through Chatr.

The purchase page describes the benefits, usage limits, billing period, currency, and price of your selected plan. Review the total and any applicable taxes at checkout before confirming your purchase. A membership does not include unlimited usage or additional coins, credits, or purchases unless expressly stated in the plan description. One-time coin or credit purchases are separate from recurring memberships.

Recurring subscriptions renew automatically at the billing interval shown at checkout until canceled. By authorizing a recurring purchase, you authorize renewal charges to your payment method under the terms displayed at checkout. Any trial or introductory offer, including its duration and subsequent renewal price, applies only when explicitly offered. Your receipt and subscription details identify your purchased plan and billing provider.

You may cancel through the subscription management controls in your account. If you purchased through an app store, manage or cancel the subscription through that store. If you cannot locate your subscription, contact support@thechatr.ai with your account email and transaction ID. Cancel before the next renewal to stop future renewal charges, and check that cancellation has been confirmed. Signing out, uninstalling the app, or stopping use of the service does not cancel a subscription. Cancellation does not automatically refund an earlier charge. Paid access may continue until the end of the paid period, subject to the cancellation confirmation and applicable purchase terms.

Available plan changes depend on your current plan and payment provider. Review the amount and billing interval shown before confirming a change, including a change from monthly to yearly billing. A change may require a new purchase and cancellation of the previous subscription. Do not assume unused time will automatically be refunded or credited unless this is explicitly shown. After changing plans, check your subscription status and cancellation confirmation for the previous plan. Contact support if both subscriptions still show future renewal charges.

If payment fails or renewal is not completed, membership access may lapse. If you were charged but did not receive access, contact support with your transaction details. Refund requests are handled under our Refund Policy and any applicable app-store or payment-provider rules. Nothing in this policy limits rights you have under applicable law.

Membership use is also subject to our Terms of Service and Privacy Policy. For billing or membership questions, email support@thechatr.ai.